About Your Local BMW Retailer

OUR CUSTOMER REVIEWS

SALES

5.0

SERVICE

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

154 ratings and 94 comments received in the last 90 days.

24 January 2026

The sales consultant was very professional, knowledgeable and ensured that the purchase process was managed smoothly.

22 January 2026

Extremely satisfied. Having the car delivered to my home address made the process stress free.

24 December 2025

The staff at Grassicks made the task of choosing and purchasing new or unused cars, as stressless and easy as possible. Slick and efficient team.

21 December 2025

We were always welcomed by friendly staff and our requests were answered in a timely manner.

04 December 2025

Any questions were answered fully and very supportive.

03 December 2025

From start to finish the process of choosing and buying the car was easy and straightforward

28 November 2025

Eddie was excellent. Explained everything perfectly and stayed in constant communication

22 November 2025

From the start all at Grassicks, Perth were friendly and welcoming. Nothing was ever too much trouble when I was deciding on car and various options, Richard kept me up to date with delivery of new car and the actual day of collecting was great.

04 November 2025

Excellent service from Grassicks Perth all the way through our purchase.

28 January 2026

Good service and communication.

27 January 2026

I received a great welcome., Offered coffee. a place to sit while awaiting my service where I could work. I got regular updates on my service. I was then offered a service plan which was cheaper than paying for two services. Jakob was excellent.

26 January 2026

Very satisfied with the service i got.

26 January 2026

The process from booking to having the service carried out was easy. Having a loan car available helped me having made a 75 mile journey

25 January 2026

Everyone was pleasant and helpful. The car was ready on time. A nice young man called Ellis gave us a lift to where we were going and then collected us

24 January 2026

First class service every time

24 January 2026

Great service as usual!

21 January 2026

Excellent service from all.

21 January 2026

Fast appointment / clear info

20 January 2026

Nice welcome. Job completed within the time specified. Courteous staff.

See all reviews

20 January 2026

Friendly efficient customer focus and service.

20 January 2026

No issues

20 January 2026

MOT completed as expected.

19 January 2026

Efficient professional customer orientated service

18 January 2026

The Team is always helpful and friendly.

18 January 2026

Clear comms as usual (Jabob for that work) and work started on time and not forced into additional work that I was told will be necessary shortly as I had other work comittments to go to - otherwise I would have authorised the work

18 January 2026

Professional and efficient as always

17 January 2026

Well organised quick service. Good communication

15 January 2026

Friendly greeting. Loan car ready for me. Just paper work to complete. Kept up to date during the day as to progress about the work required.

15 January 2026

Excellent and professional attention received throughout

15 January 2026

The car was picked as promised and was dropped earlier than expected. Full service done and every working as it should.

15 January 2026

Grassicks BMW I have always had wonderful service from the wonderful staff they have.

14 January 2026

Staff always friendly and helpful, they keep you informed and work carried out efficiently . I prefer smaller dealers like Grassicks as they are much more personal

13 January 2026

Always well looked after and issues brought to my attention, I like doing business with Grassicks

12 January 2026

Overall service and politeness

12 January 2026

Always get good service in Grassicks

11 January 2026

No problem with the service.

11 January 2026

Everything went well and the communication was excellent from Jakub

10 January 2026

Great service and communication

10 January 2026

Easy to book in for brake pads and discs replacement. Good procedure for handing over keys, keeping me informed with progress of job, accurate quote and pleasant staff. Car returned clean

06 January 2026

Staff are very friendly and helpful, relaxed atmosphere.

04 January 2026

Basic Cleaning of the car wasn't very satisfactory, bits missed on the car, can do a better job cleaning myself.

03 January 2026

Very happy

31 December 2025

Excellent care, efficient fixing of any problems and attention to detail ang going above and beyond by then cleaning and washing the car after it's been in the garage.

29 December 2025

Friendly staff, easy booking, good communication

29 December 2025

Great team. Super professional and brilliant updates.

28 December 2025

No hassle

28 December 2025

The service is expensive but other than that the Grassicks service is great

27 December 2025

Staff gave us the best service they could.

23 December 2025

Very satisfied everything on time

21 December 2025

No problems encountered

21 December 2025

Honest feedback on car, with no hard sell

20 December 2025

Seem like a professional outfit

20 December 2025

Good customer service

19 December 2025

Can't do enough to help. Shuttle service into town and back. Staff are a credit to the brand Grassicks - can't fault them.

19 December 2025

Job completed on time and advice and recommendations clearly given.

18 December 2025

Thoroughly professional

16 December 2025

From communication with Reception to interactions with the Service Manager and those working on my car, I was constantly kept in the loop with what was happening. I was not expecting the offer of a courtesy car, so this was hugely appreciated.

16 December 2025

I have always been dealt with very well.

11 December 2025

Like the idea of 2 hour slot for servicing needs. Also up to time messages re progress of servicing is advantageous.

11 December 2025

Experience good but tough being 3rd recall visit now

11 December 2025

Treated very efficiently.

10 December 2025

Went beyond what the specified job was and saw to door seals that had come off

10 December 2025

A couple of minor points were addressed without fuss

09 December 2025

Very likely.

07 December 2025

Prompt polite and professional

06 December 2025

As above..with special mention for Ivan Smith and Isaac Wood.

06 December 2025

Excellent service and communication throughout, and they went the extra mile to accommodate my work/travel arrangements.

02 December 2025

See previous answer

29 November 2025

As above

27 November 2025

good service

27 November 2025

Excellent customer service

26 November 2025

Excellent garage with services: Thanks Jakub & Tracey

25 November 2025

Fast faultless and courteous service.

25 November 2025

It was a recall event. It was taken in time, completed in time, my car was cleaned afterwards and staff were very helpful, friendly and professional.

25 November 2025

Problem not found

24 November 2025

Because I trust them to do a first class job and have never been disappointed.

23 November 2025

Great service and prompt.

23 November 2025

Everything done on time.

22 November 2025

The arrangement and communication could not be bettered Well done to all concerned

21 November 2025

Friendly, fast and professional every time. Jakub never disappoints.

21 November 2025

Everything was fine apart from ordering the wrong size tyre. But they gave me a courtesy car which was most helpful. They

17 November 2025

Kept up to date with what was happening and needs for my car

16 November 2025

Well organised.

16 November 2025

Excellent and friendly, as always at Grassicks.

13 November 2025

I was very satisfied because Ivan kept me informed at all times re everything to do with the service, what was needed and cost of new tyres, plus the little video was also very helpful.

13 November 2025

Professional, friendly and immaculate service.

12 November 2025

Car wasn't returned until next day

11 November 2025

Welcoming atmosphere when you walk into reception and they make you feel relaxed.

10 November 2025

Informative, helpful, friendly and relaxed.

08 November 2025

Ivan checked full service for me. Saved me money and washed my car.

07 November 2025

Very pleased with the way on witch its all taken care of

05 November 2025

Everyone at dealership is friendly and welcoming and dealt with my servicing needs promptly

04 November 2025

Easy to book, friendly service and timely communication.

03 November 2025

Nothing stood out, but nothing was lacking

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details

FIND Grassicks Garage BMW

Address

The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:12:00 - 17:00

Phone

01738 630001

Map

Areas served

Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder

View map

Address

The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA

Opening Hours

Mon–Fri:08:00 - 17:30
Sat:Closed
Sun:Closed

Phone

01738 630001

Map

Areas served

Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder

View map

Address

The Triangle, Inveralmond, Perth, Perthshire, PH1 3GA

Opening Hours

Mon–Fri:08:30 - 17:00
Sat:Closed
Sun:Closed

Phone

01738 630001

Map

Areas served

Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder

View map